Tuesday, 29 May 2012

Blackberry 9320 Curve

I have recently been handed a Blackberry Curve 9320 (just released), I had asked our Orange sales rep to provide a 9300 in line with our other devices.

The good rep advised all would work, and the support would be in place!
I have been unable to get BES and Blackberry desktop software to recognize the new device (BES and the desktop software will manage the device but don't what it is), it appears as unknown.
I am currently waiting on Orange to advise where I can get the vendor specific device software to install on a pc alongside Blackberry desktop.
I have checked on the blackberry site for the up to date “device.xml” file, the one on the blackberry site does not include the 9320 curve!
I am now waiting for Orange to get back, the phone looks and feels like it will do the job it is possibly more for the domestic market with a low contract price.
Do you have any suggestions?

A quote from an Orange Sales Rep "Apologies about the delay on the updates but apparently this quite normal from Rim the manufacturers"   So I have a phone they can't support! 

Device about to be exchanged for a supported model.

Have arranged a return, guess what you can now download the device software to the PC and the latest device.xml file has the 9320 in it! Never mind such is life.

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