Tuesday 29 May 2012

Blackberry 9320 Curve

I have recently been handed a Blackberry Curve 9320 (just released), I had asked our Orange sales rep to provide a 9300 in line with our other devices.

The good rep advised all would work, and the support would be in place!
I have been unable to get BES and Blackberry desktop software to recognize the new device (BES and the desktop software will manage the device but don't what it is), it appears as unknown.
I am currently waiting on Orange to advise where I can get the vendor specific device software to install on a pc alongside Blackberry desktop.
I have checked on the blackberry site for the up to date “device.xml” file, the one on the blackberry site does not include the 9320 curve!
I am now waiting for Orange to get back, the phone looks and feels like it will do the job it is possibly more for the domestic market with a low contract price.
Do you have any suggestions?

A quote from an Orange Sales Rep "Apologies about the delay on the updates but apparently this quite normal from Rim the manufacturers"   So I have a phone they can't support! 

Device about to be exchanged for a supported model.

Have arranged a return, guess what you can now download the device software to the PC and the latest device.xml file has the 9320 in it! Never mind such is life.

Tuesday 22 May 2012

I AVG free doing your head in?

AVG has started to try and get folks to use thier latest products,this has caused a few users to uninstall all security software and not bother!
 I am starting to move away from AVG free to other free Antivirus products. I have been using Microsoft Security essentials on some client PC's and laptops. MSE seems to be doing the job.

I havee had to sort out a few Home pc's that have been using nortons Home security products, if you want to remove Nortons, first uninstall then run their Removal tool to tidy up. The tool is available on Nortons own site, would be best to download prior to removal. I have seen Nortons unistalls leave the internet unavailable.

As always don't just remove security software without then replacing it.

Wednesday 16 May 2012

Where is my laptop License key sticker for windows 7

Have just reconfigured a Dell E650 laptop with windows 7, then could not find the license sticker on the bottom of the case! Dell have started to attach the Windows Licence key to the inside of the Dell Battery compartment. Just pop the battery out and there is the key!