tag:blogger.com,1999:blog-38476019894223459752024-02-19T22:31:10.395+00:00TJB-TSUnknownnoreply@blogger.comBlogger72125tag:blogger.com,1999:blog-3847601989422345975.post-37291357988984877972014-05-16T10:22:00.004+01:002014-05-16T10:22:47.097+01:00Windows 8.1 no desktop internet access<div class="MsoNormal">
<b><u>Speedbit Video
Accelerator and windows 8.1 no desktop network<o:p></o:p></u></b></div>
<div class="MsoNormal">
<b><u>The ISSUE<o:p></o:p></u></b></div>
<div class="MsoNormal">
Following applying the Windows 8.1 upgrade to a Dell PC
running windows 8.0 Home premium all desktop applications were unable to
connect to the internet! (not network printing, emails, etc.,)<o:p></o:p></div>
<div class="MsoNormal">
Other applications running on the tiles were still able to
connect fine (away from the desktop).<o:p></o:p></div>
<div class="MsoNormal">
<b><u>The Resolution<o:p></o:p></u></b></div>
<div class="MsoNormal">
After some investigation, I noticed that when the tiled
internet explorer sent a request to the internet it appeared to include speedbit
in the initial url.<o:p></o:p></div>
<div class="MsoNormal">
Checked the list of installed programs and found Speedbit
was installed. <o:p></o:p></div>
<div class="MsoNormal">
Removed Speedbit, restarted desktop applications all working
correctly. <o:p></o:p></div>
<div class="MsoNormal">
<b><u>Conclusion<o:p></o:p></u></b></div>
<br />
<div class="MsoNormal">
Speedbit may work fine, but it would be worth checking
compatibility, in this case a reinstall of speedbit may resolve the issue following
the upgrade to 8.1.<o:p></o:p></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-86643972174435581782014-05-06T16:00:00.000+01:002014-05-06T16:00:01.209+01:00.UK domains pre ordering, don’t be taken in by cold calls and txt’s<div class="MsoNormal">
I have had an unsolicited txt from a company trying to get
me to pre order my corresponding .uk Domain names for £99 and then a phone call
with a reduced price of £50.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
I agree I need to get the .uk name to help protect my
business interests but not get ripped off in the process.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
I refused to be taken in and went to my current domain name registrar
123- Reg. Logged into my control panel and matched up the UK with my .co.uk name
and paid £9.99 ex vat, job done. So check with you current registrars and
hosting providers.<o:p></o:p></div>
<br />
<div class="MsoNormal">
.UK domains should be live in June 2014 at some point.<o:p></o:p></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-73651893410513825362014-04-23T13:18:00.001+01:002014-04-23T13:41:03.016+01:00Malware issue on windows 7 64bit Home
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><u><span style="font-family: Calibri;">Malware issue on
windows 7 64bit Home<o:p></o:p></span></u></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Recent malware issue on a client Laptop, have seen the same
issue before but ended up by rebuilding the PC.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><u><span style="font-family: Calibri;">Issue<o:p></o:p></span></u></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">When browsing the internet advertisements would appear on the
browsing screen.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">A proxy server had been set to point to the local client.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><u><span style="font-family: Calibri;">Removal<o:p></o:p></span></u></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">The laptop had Microsoft Security essentials installed, when
a full scan was run no issues were found (not surprised, may have been taken
over by the underlying issue).<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Installed Spybot Search and Destroy from Safer Networking,
updated and ran a full scan, numerous issues were found and resolved.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">The advertisements were still appearing, some major issues
had been removed by spybot but the system was still infected.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Installed AVG free from Grisoft, AVG Free found some Trojans
and removed them.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Still the advertisements were appearing,<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Now installed the free version of Malwarebytes from Malwarebytes.org,
updated and scanned the system. Even more issues found, these issues were
connected with the Advertisements (Dnscon<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">). Malwarbytes removed the issues, no more advertisements
and proxy redirects.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><u><span style="font-family: Calibri;">In Conclusion<o:p></o:p></span></u></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">If your first security tool doesn’t find an issue some
additional tools, make sure you use reputable providers and you down load from
their websites. There are some good tools, but always think why is something
free, <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<b style="mso-bidi-font-weight: normal;"><u><span style="font-family: Calibri;">Issues<o:p></o:p></span></u></b></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Proxy being set to point to local ip address<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Advertising pop up on web page (ebay adverts)<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">PC Slow<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Windows 7 <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">Microsoft security essentials not identifying mal ware <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;">References<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<a href="https://www.malwarebytes.org/"><span style="color: blue; font-family: Calibri;">https://www.malwarebytes.org/</span></a><o:p></o:p></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<span style="font-family: Calibri;"><a href="http://www.safer-networking.org/">http://www.safer-networking.org/<o:p></o:p></a></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<a href="http://free.avg.com/gb-en/homepage"><span style="color: blue; font-family: Calibri;">http://free.avg.com</span></a><o:p></o:p></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 10pt;">
<o:p><span style="font-family: Calibri;"> </span></o:p></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-72140713286430715932013-09-18T12:36:00.000+01:002013-09-18T12:36:02.656+01:00Expanding into mac's and OSXI have stayed away from all things Apple, but with the blurring of lines on the home network everything has to talk to every thing.<br />
<br />
So I have now resurrected and old Mac Book from around 2008 with an Arabic keyboard.<br />
<br />
The hard disk had gone and so had the battery. I just had a spare 50GB SSD (Solid State Disk) waiting for a use.<br />
<br />
It was an easy task to pop the disk in a few screws in the battery compartment and the old disk was out and the new in.<br />
<br />
Took me a while to work out how to boot from DVD (press C during startup) and OSX was installed with a few options.<br />
<br />
It boots very quickly OSX 10.4 with 1gb Mem, (I may upgrade memory). I have just ordered OSX 10.6 Snow leopard from the apples store £18 inc postage, cheaper than Ebay.<br />
<br />
Hopefully once I have Snow Leopard installed I should be able to install a later version of ITune and Sophos free antivirus for Mac. Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-3082458707329550922013-06-27T10:12:00.002+01:002013-06-27T10:12:41.974+01:00"The update is not applicable to your computer." Windows 8.1 RT for Surface<br />
I have just tried to apply the 8.1 preview to my Surface RT 32 GB and get the error “"The update is not applicable to your computer." Not a good start.<br />
<br />
Looks like a few folks are getting the same on the Microsoft Surface RT Devices, Microsoft seem to be on the case.<br />
<br />
So far I have been happy with my surface and detachable keyboard, it works fine for me I can use a remote desktop and use office with my Skydrive. It is not a device for installing lots of apps but works fine as a remote terminal, Can watch TV, use the included office and keep in touch via Skype.<br />
<br />
I will hang in and wait for a solution from Microsoft.<br />
<div>
<br /></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-50971416593861805242013-05-14T10:14:00.000+01:002013-05-14T10:14:52.985+01:00So Microsoft Internet Explorer 10 (IE 10) has arrived<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">So Microsoft Internet Explorer 10 (IE 10) has arrived<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">IE10 has started to arrive on home pc’s. Have
just had my first repair job when IE10 would not fully open. The problem was
traced to AVG 2012 Add on. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">Over the years the amount of Internet
Explorer add-ons installed increases, the majority not needed. Some add-ons
like antivirus are normally best left to improve security when surfing. <o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">In this case the AVG add-on was disabled,
to check if it was causing the problem and then AVG was updated to a later
version.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">This update was installed as part of the normal
weekly cycle so the user was un aware that Internet explorer had been updated.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">In the office environment the update via
WSUS has been disabled in Active Directory (AD) using Microsoft Tools, when we
are happy that all our office applications work we will update.<o:p></o:p></span></div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">To disable add-on in IE run IE with Add-ons
disabled, in the run box or cmd line, "C:\Program Files\Internet
Explorer\iexplore.exe"<span style="mso-spacerun: yes;"> </span>-extoff or
under Start – Accessories – System Tools.<o:p></o:p></span></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-38307328822851242402013-01-26T17:21:00.001+00:002013-01-26T17:21:59.106+00:00Recovering windows 7 back onto Packard Bell ZE7 Intel Atom
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
Recovering windows 7 back onto Packard Bell ZE7 Intel Atom</div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
Press alt-f10 on power on, a screen asking whether to
restore and keep user data or restore a fresh system complete. In my case I
tried to keep user data but there was an issue with data on the old windows
partition which caused the Packard Bell netbook not to boot.</div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
The 2<sup>nd</sup> option to restore the partition completely
worked fine.</div>
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
Being a net book there is not a DVD drive, so will if there
is an option make restore DVD’s just in case the disk goes at some stage.</div>
Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-3847601989422345975.post-69496244915106381472012-05-29T00:46:00.000+01:002012-05-31T16:19:21.311+01:00Blackberry 9320 Curve<span lang="EN-US">I have recently been handed a Blackberry
Curve 9320 (just released), I had asked our Orange sales rep to provide a 9300
in line with our other devices.</span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">The good rep advised all would work, and
the support would be in place!</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">I have been unable to get BES and
Blackberry desktop software to recognize the new device (BES and the desktop software will manage the device but don't what it is), it appears as unknown.</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">I am currently waiting on Orange to advise
where I can get the vendor specific device software to install on a pc alongside
Blackberry desktop.</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">I have checked on the blackberry site for
the up to date “device.xml” file, the one on the blackberry site does not
include the 9320 curve!</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">I am now waiting for Orange to get back,
the phone looks and feels like it will do the job it is possibly more for the
domestic market with a low contract price.</span></div>
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;">
<span lang="EN-US">Do you have any suggestions?</span><br />
<br />
<span lang="EN-US">A quote from an Orange Sales Rep "<span style="color: blue; font-family: "Times New Roman","serif"; font-size: 10pt; mso-ansi-language: EN-GB; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;">Apologies about the delay
on the updates but apparently this quite normal from Rim the manufacturers" <span style="color: black; font-size: small;"> So I have a phone they can't support! </span></span></span><br />
<br />
Device about to be exchanged for a supported model.<br />
<br />
Have arranged a return, guess what you can now download the device software to the PC and the latest device.xml file has the 9320 in it! Never mind such is life.<br />
</div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-23330866904680002712012-05-22T12:39:00.001+01:002012-05-22T12:39:07.057+01:00I AVG free doing your head in?AVG has started to try and get folks to use thier latest products,this has caused a few users to uninstall all security software and not bother!<br />
I am starting to move away from AVG free to other free Antivirus products. I have been using <a href="http://windows.microsoft.com/en-GB/windows/products/security-essentials" target="_blank">Microsoft Security essentials</a> on some client PC's and laptops. MSE seems to be doing the job. <br />
<br />
I havee had to sort out a few Home pc's that have been using nortons Home security products, if you want to remove Nortons, first uninstall then run their Removal tool to tidy up. The tool is available on Nortons own site, would be best to download prior to removal. I have seen Nortons unistalls leave the internet unavailable.<br />
<br />
As always don't just remove security software without then replacing it.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-91078800475968816292012-05-16T14:30:00.001+01:002012-05-16T14:30:50.519+01:00Where is my laptop License key sticker for windows 7<span lang="EN-US">Have just reconfigured a Dell E650 laptop
with windows 7, then could not find the license sticker on the bottom of the
case! Dell have started to attach the Windows Licence key to the inside of the
Dell Battery compartment. Just pop the battery out and there is the key! <o:p></o:p></span><br />Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-6846017752985939302012-04-21T12:16:00.001+01:002012-04-21T12:20:31.614+01:00A Good deal on SIM only paymonthlyI have finally have a smart phone! <br />
<br />
My existing unsmart phone SIM on contract could not easily update to have data with O2. O2 would have been happy for to get a new SIM only Contract which was going to cost me a lot more on my monthly payments.<br />
<br />
My solution was to move to GiffGaff!, owned by O2 but run as a seperate company. They have some very good SIM Only phone Tariffs.<br />
<br />
They have some good links for free to fairly cheap phone unlocking. I paid £3.99 and phone unlocked within minutes.<br />
<br />
Good deal on Blackberry SIM's and Blackberry Internet Services.<br />
<a href="http://giffgaff.com/orders/affiliate/timjbiggs" target="_blank"><img alt="Get a free giffgaff Sim" height="60" src="http://giffgaff.com/banner/07_468x60.png" width="468" /></a>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-81230984172455710472012-02-21T19:36:00.000+00:002012-02-21T19:36:46.066+00:00Using your own router with BT Broadband - BT Router settingsUsed to configure a belkin Router to use BT Broadband. I used the following Router settings.<br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><b style="mso-bidi-font-weight: normal;"><u><span style="font-size: 12pt;">BT Settings<o:p></o:p></span></u></b></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">PP0A</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;"><a href="mailto:bthomehub@btbroadband.com"><span style="color: blue;">bthomehub@btbroadband.com</span></a></span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">bt</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">0/38</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">VCMUX</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">1454</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><br />
</div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">ip provided by ISP</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span style="font-size: 12pt;">DNS set automatically</span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><br />
</div>The belkin router needed a password so I used bt as the password, according the BT forums the Password isn't needed but can be used and the user name can be <a href="mailto:anything@btbroadband.com">anything@btbroadband.com</a>.<br />
<br />
You will have problems getting support from BT if using your Router / Hub so it will be worth keeping the BT Home Hub in case you have a problem so you can put it back on the line.Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-3847601989422345975.post-80183568390742804652012-02-20T12:36:00.002+00:002012-02-20T13:29:33.694+00:00Asking for Support from BTAsking for Support from BT, I recently had to reconfigure a router for a client (their own) not a BT Hub, The router had been working for a good few months. The BT line looked hopeful (uploads and Download speed shown) but the router would not connect.<br />
I asked the support representative to confirm the correct ADSL Parameters and whether I needed a login name and Password.<br />
The Support rep was based in an offshore call center and was working of a script and was polite. She could not understand me and I could not understand her I asked to speak to a supervisor without success, but she would disappear and return with and answer to a question. Even after an hour I was no wiser but more frustrated, I asked for a test on the Broadband to make sure it was ok at the exchange, but she did not understand. I left frustrated and no closer to solving the BT Broadband issue.<br />
<br />
I swapped to Plusnet a few years ago and there support is UK Based and they have been very helpful.<br />
I guess until BT Broadband brings their support back into the UK or have the option of a UK call center for call escalation the situation will not improve for BT customers.<br />
My advice if you just want to use broadband out of the Box BT Broadband should be ok, no configuration just connect and go. If you need to be able to use your own router use a different provider Plusnet worked for me and they have been helpful. Plusnet is Part of BT.<br />
A work colleague has an issue with her new BT Home Broadband, this a new broadband setup out in a remote area. BT has sent the router but the broadband it has worked briefly. They have spent a good few hours with BT Home Broad band support at last an engineer is visiting to check the line. (Which may be too far from the exchange for Broadband)?<br />
<br />
I have had to assist clients in proving that it is the BT installation that is faulty, this will normally involve connecting your broadband router directly to the BT line via the BT Master Socket, you need to carefully remove the front plate 2 Screws, this section should unplug, you need to be careful if there are extensions socket wired of the rear of this plate.<br />
<br />
You can now plug into the exposed BT socket. This socket to the exchange is BT’s the cables from the unplugged face plate are normally your responsibility. <br />
By unplugging face plate you are disconnecting all extensions and wired alarms systems!!Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-89290022101604896522012-01-25T12:15:00.000+00:002012-01-25T15:16:09.003+00:00Why not give antivirus software a go!<span lang="EN-US">I have recently found a few clients with out up to date Antivirus software or none at all. Some have been very fortunate and have escaped without a major issue.<o:p></o:p></span><br />
<br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">The most recent had bought a laptop from the High street and got straight down to using the laptop. McAfee was still there waiting for you to buy and activate. There is no reason now not to have basic Antivirus protection for free with the likes of AVG, Microsoft and others. I have always installed an antivirus product on all pc and laptop builds so the owner does not have to. It is easy to remove and add your own at a later stage.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">Microsoft Security Essentials is easy to install and recently has found things that the well-known paid antivirus software products failed to find.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">So install security software, keep up to date and allow scanning the system also apply windows updates when prompted.<o:p></o:p></span></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-48077401015764724442012-01-16T19:13:00.001+00:002012-01-16T20:24:55.856+00:00How to stop a service in XP CMD Line<script src="http://b.scorecardresearch.com/beacon.js">
</script><script src="http://www.google-analytics.com/ga.js" type="text/javascript">
</script><script language="JavaScript" src="http://r.nexac.com/e/getdata.xgi?dt=br&pkey=kdii33k3nlxia&ru=http%3A%2F%2Fpix04.revsci.net%2FD08734%2Fa1%2F0%2F3%2F0.js%3FD%3DDM_LOC%253Dhttp%25253A%25252F%25252Fna.com%25253Fnada%25253D%3Cna_da%3E%252526naid%25253D%3Cna_id%3E%252526namp%25253D%3Cna_mp%3E" type="text/javascript">
</script>Disable XP Service from XP Command Line<br />
The service name is the name with out any spaces<br />
sc config "browser" start= disabled<br />
sc config "messenger" start= disabled<br />
sc config "upnphost" start= disabled<br />
<br />
Stop/ Start Service<br />
<br />
<span style="font-family: Courier New;">NET STOP "my service"</span><br />
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<br />
<br />
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<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">I just popped the DVD in the drive said yes to install and selected the region, about 30 minutes latter I was on line. So for me the first impression was very good from an install perspective.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">The Wifi card and Graphics worked straight away without trying to find drivers.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">I just popped in my windows live ID when asked, the idea is to use windows live to keep your settings so you can move about on different devices including mobile phones etc running windows 8.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">All the security software is preinstalled; I am still trying to check out all the options on this and to see if there is a need for 3<sup>rd</sup> party apps.<o:p></o:p></span></div><br />
<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US">The look and feel is designed for a touch screen and with a bit of hunting around familiar windows options are available.<o:p></o:p></span></div><br />
Preview Windows 8 at <a href="http://windows.microsoft.com/en-US/windows-8/preview">http://windows.microsoft.com/en-US/windows-8/preview</a>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-85965901741568793272011-06-24T08:18:00.000+01:002011-06-24T09:19:29.624+01:00Remote control scammer, taking control of your PC or LaptopHave you had some one phone and say that your pc is infected or has some issue?<br />
<br />
I provide support to home pc and laptop users in Yeovil in Somerset. I have had three customers phone about their pc’s been taken over by a remote user (Scammer) and having a phone conversation trying to sell support. <br />
<br />
Have you been contacted of suffered this problem, I am trying to piece together how this is happening and how generally only more senior PC and Laptop users are been targeted.<br />
<br />
Thank fully the folks I have spoken to have not parted with their money. <br />
I would always say never give credit card or bank details to any company that phones with out invitation and says you have a problem. This also applies if you have strange windows appear telling you that your computer is infected and that if you pay they will clean you pc.<br />
<br />
Don't enter any codes or assist them in any way, turn your pc off and hang up.<br />
Don’t be afraid of hanging up your phone or turning your pc off.<br />
If you can make a note of any phone numbers, company or other names used. Let the local police and Trading standards know.<br />
Has you pc been taken over by remote control with out your permission by these scammers?<br />
Good article from Guy at another Yeovil Support company in the local paper. <a href="http://www.thisissomerset.co.uk/Security-scam-alert-issued-expert/story-12737167-detail/story.html">http://www.thisissomerset.co.uk/Security-scam-alert-issued-expert/story-12737167-detail/story.html</a>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-23427529596995458992011-05-06T16:16:00.000+01:002011-05-06T16:16:17.939+01:00Extracting “Adobe Reader X” .MSI file from .exe file<div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><u><strong><span style="font-size: large;">Extracting and tailoring the “Adobe Reader X” installation.</span></strong></u></span></div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><br />
</div><div class="MsoNormal" style="margin: 0cm 0cm 0pt;"><span lang="EN-US"></span>Down load the enterprise version of Adobe Reader X (you will need to sign up on the Adobe website)</div><br />
<br />
Then in the folder containing the Adobe X .exe file run on the command line<br />
<br />
<em>AdbeRdr1001_en_US.exe -nos_oc:\AdobeReaderMSI -nos_ne</em><br />
<br />
The created folder “AdobeReaderMSI” at the drive root should have the.msi file and other setup files. In my case c:\ AdobeReaderMSI.<br />
<br />
You can now tailor the Adobe X installation using the “<a href="http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950">Adobe Customization Wizard</a>”, the Adobe wizard allows a range of settings to be edited. I wanted to get the option of creating PDF’s on line removed from the main window. The last thing I wanted was people converting company documents on line?<br />
<br />
There are still some online options connected with sharing and converting pdf’s but not as obvious. <br />
<br />
I have found <a href="http://www.cutepdf.com/Products/CutePDF/writer.asp">Cutepdf</a> very good for creating a pdf file, if you can print it you can convert it.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-36375400255798781192011-04-30T14:02:00.002+01:002011-05-04T17:12:09.659+01:00First Steps into MAC computers<div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi38XPw0-YK6ZyiuLuSmC0je4zrtdzrW8GvrgamXeSGnl5HsqwUNsnSmLyYKbRnKgGp9JpxodUI5-2t3XhonINuOcjqgGaD68lFSMWsb35BGSZkH9TRCINz-v4pmvV7s8vRC4feg8NjQms/s1600/macbook-tjb-ts.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" j8="true" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi38XPw0-YK6ZyiuLuSmC0je4zrtdzrW8GvrgamXeSGnl5HsqwUNsnSmLyYKbRnKgGp9JpxodUI5-2t3XhonINuOcjqgGaD68lFSMWsb35BGSZkH9TRCINz-v4pmvV7s8vRC4feg8NjQms/s1600/macbook-tjb-ts.jpg" /></a></div>My daughter has just bought her first MAC Book, I have never really ventured into Apple MAC's.<br />
<br />
Being second hand and having lots of good software installed and no recovery dvd's for the Applications I decided it would be good to image / Clone the MAC hardisk to a fairly new larger disk. I also wanted to make sure if I messed up the installation I could just pop teh old disk in.<br />
<br />
The windows software I normally use doesn't support OSX. I had a hunt on the web and found <a href="http://lowendmac.com/ed/royal/08sr/clone-mac-os-x.html">lowendmac.</a> who had a great article on their site. I used <a href="http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html">shirt-pocket.com SuperDuper</a> software to make an image.<br />
<br />
I connected my new disk via a usb Caddy, I used the MAC Disk Utility to erase (format) the new disk.<br />
I installed <a href="http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html">SuperDuper</a> and followed the instruction at <a href="http://lowendmac.com/ed/royal/08sr/clone-mac-os-x.html">lowendmac. </a> I opened up the MAC and popped the replcement disk in and it booted fine.<br />
<br />
The previous owner had not installed any anti virus or updates, <a href="http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx">Sophos</a> had a free MAC antivirus which was soon installed and a 1 trojan found. <br />
<br />
The office for MAC 2004 needed some updates and convertor to be installed so it can open .docx files.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-56282157414985688552011-04-11T13:09:00.000+01:002011-04-11T13:09:44.991+01:00Another home computer with another fake Antivirus!<strong><u><span style="font-size: large;">"MS Removal Tool" Removal</span></u></strong><br />
Another home computer with another fake Antivirus! “MS Removal Tool” on a Windows 7 laptop.<br />
<br />
<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhk7x1ujycTK4_247vIFGC99kFHZ7NZlwOG7nB32NelHUTRsM2aVUr2EG0rWSz7YktNLX-gzTVUhK0g0_eJIO0uw8TVDbMGP0RoXurmT8hlGM_No8C-mwTIWoSlN7SQMLeFLLlv8OPc0d8/s1600/ms-removal-tool.GIF" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" r6="true" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhk7x1ujycTK4_247vIFGC99kFHZ7NZlwOG7nB32NelHUTRsM2aVUr2EG0rWSz7YktNLX-gzTVUhK0g0_eJIO0uw8TVDbMGP0RoXurmT8hlGM_No8C-mwTIWoSlN7SQMLeFLLlv8OPc0d8/s1600/ms-removal-tool.GIF" /></a></div><br />
<strong><u>How did I remove it?</u></strong><br />
1. Boot safe mode <br />
<br />
2. Checked in the registry under Local Machine and Current user for Runonce entries, found 1 entry with a random name.<br />
<br />
3. Ran Microsoft security essentials (full scan) which found a Trojan and removed it.<br />
<br />
4. Searched on the runonce entry name and found a folder under program data.<br />
<br />
<div style="text-align: left;">5. (Warnings do not edit the registry unless you know what you are doing.) <br />
I deleted the random named file from runonce.</div><br />
6. Rebooted logged in and ran Microsoft security essentials and Spybot search and destroy.<br />
<br />
The Laptop is now clean, I managed to surf the web, rebooted a few times and scanned a few times to make sure all had gone.<br />
So what does Runonce do, it allows a program to runonce when the laptop/pc is started and logged in. This is why the software will keep reinstalling even if you think you have removed it.<br />
<strong><u>Free Computer and laptop Security software</u></strong><br />
I have been impressed with <a href="http://www.microsoft.com/en-gb/security_essentials/default.aspx">Microsoft security essentials</a>, which is free for home use. I have been a fan of <a href="http://free.avg.com/gb-en/download-free-antivirus">AVG free</a> for quite few years. There is no reason why every pc and laptop should not have Security software installed.<br />
<br />
I have started to set windows 7 pc’s /laptops with two accounts with passwords a general non privileged account and a Super user account. My thinking is if something wants to install you should have to enter the Super user password to allow it.<br />
<br />
<span style="font-size: large;">Do you have thoughts on the Free antivirus product?</span><br />
<br />
<span style="font-size: x-small;">"MS removal Tool" if you follow the prompts you will end up entering credit card details but still be unable to use you machine. It will be cheaper to get your local PC man to clean up.</span><br />
<br />
<div align="left"></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-56131547994947325062011-04-01T13:43:00.001+01:002011-04-01T13:48:57.382+01:00Malware that won’t go even in SafemodeI have recently seen a few computers with malware that won’t even go in safe mode.<br />
<br />
Previously running in safemode has enabled me to remove startup entries and then start the clean up process.<br />
I have found the following article which provides a starting point when you are unable to remove Malware in Safemode.<br />
<a href="http://www.malwarehelp.org/safemode-malware-removal-2011.html">Good article on malwarehelp.org on removing malware </a><br />
<br />
<strong><u>Getting to the command prompt</u></strong><br />
Press F8 when windows starts to boot, select “safe mode with Command Prompt”.<br />
<br />
I am a keen fan of <a href="http://www.safer-networking.org/en/home/index.html">Spybot search and destroy</a> and , Avg and some other tools and scanners.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-71094510931562515412011-03-29T15:53:00.001+01:002011-03-29T15:54:38.906+01:00Sophos Firewall on a windows 7How to install Sophos Firewall on a windows 7 client using SBE.<br />
The <strong>remote registry service</strong> needs to be started on the client, by default ths windows 7 service is stopped.<br />
<br />
Using services.msc start <strong>Remote Registry - Service</strong>. This assumes that the windows firewall is off, not to sure which ports need to be open.<br />
<br />
Then using the Sophos SBE console push the firewll to the required windows 7 client.<br />
<br />
Just need to see if I can deploy the Sophos Antivirus the same way, until now we have installed locally on the client and updated from Sophos SBE.Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-49272666702909699352011-03-19T21:24:00.001+00:002011-03-19T21:25:52.800+00:00Fake Anti Virus System ToolsHave just been removing Fake Anti virus from a clients PC.<br />
<br />
<br />
Found this on You tube, worked like a dream<br />
<iframe allowfullscreen="" frameborder="0" height="390" src="http://www.youtube.com/embed/aJVjjS4XCeI?rel=0" title="YouTube video player" width="640"></iframe><br />
<br />
I used the "RogueKiller" software in safe mode, it removed the startup files for the "system Tools" fake av.<br />
<br />
I then ran my antivirus to make sure that the system was clean. I have had the pc running for a while and used IE and still no fake AV.<br />
<br />
Thanks<br />
<br />
Roguekiller - <a href="http://www.sur-la-toile.com/RogueKiller/">http://www.sur-la-toile.com/RogueKiller/</a>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3847601989422345975.post-57356208385213671702011-02-24T11:06:00.003+00:002011-02-24T15:01:06.314+00:00Blackberry Express server IT Policy, trying to understandVersion: 5.0.2.29 BlackBerry® Enterprise Server Express <br />
<br />
<br />
<u><strong>Blackberry Express server IT Policy, trying to understand</strong></u><br />
We seem to have a few IT policies; I guess that the default is the one that was there by default with a standard set of options.<br />
<br />
There may only be 35 policy options but it not an easy task to work out what each policy does. There is some help with the BlackBerry® Administration Service, but it appears to be more of an overview.<br />
Apart from the obvious IT Policy which I guess covers the device as a whole, you can also set application control policies for the various applications to down load to the Blackberry device.<br />
<br />
I am still unsure how quickly changes in policy are applied to each Blackberry?<br />
On the whole the feedback from users has been positive, the ability to get corporate emails, view the intranet and not having to use desktop manager to keep the device synchronized.<br />
We have managed to push some apps Google map and Bloomberg with no issues.<br />
<br />
<strong><u>More specific Application Issue</u></strong><br />
The main Application I am having an issue with is Redfly by Celio, which consist of a device which looks like a notebook, Keyboard and Screen so you can type up documents on the Blackberry. The Redfly software for the blackberry has worked fine until we deployed BES express. Even with all the IT policy setting wide open and the Application policy wide open it won’t work.<br />
<br />
<strong>The following policy restrictions are shown:-</strong><br />
Phone (Prompt), (Server Network Prompt), Location Data (Prompt), internet (Prompt), Recording (Prompt), Security (prompt) and Security Timer Reset.<br />
<br />
<u><strong>RIM and Blackberry support</strong></u><br />
I have been looking through <a href="http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/bd-p/bps_unite">http://supportforums.blackberry.com/t5/BlackBerry-Professional-Software/bd-p/bps_unite</a> and various other forums and support groups.<br />
<br />
<a href="http://docs.blackberry.com/en/admin/deliverables/16606/Assigning_IT_policies_resolving_conflicts_1047601_11.jsp">http://docs.blackberry.com/en/admin/deliverables/16606/Assigning_IT_policies_resolving_conflicts_1047601_11.jsp</a><br />
<br />
Rim appears to have little help for the Free Blackberry Express software. If you have any advice on the IT policies please let me know.Unknownnoreply@blogger.com0