HP Pavilion Entertainment PC (Laptop) 9700 Series

Have been trying to get to the bottom of the BSOD on a HP DV 9705ea laptop.

1. The system has been restored from recovery cd's, but will not fully finish install without a Blue Screen (BSOD).
2. Have tried to do a basic install of vista home premium which works fine in Safe mode (most of the time) until it has do some work or gets warm. (will some time boot normally, unless it gets warm then BSOD).

Have read numerous feed back on the HP 9700 series having a heat problem caused by poor design, insufficient heat sink and a small fan.

I have seen a video of a chap in the states repairing a over heated Graphics chip. The Nvidia Graphics chip is soldered on the board so can't just be reseated.

Have you had a similar problem?



HP Forum comments

FAke AV on windows

Another PC infected with Fake AV!  The machine was running windows xp fully patched and with Mcafee security suite installed.

I have taken some screen shots.I manged to boot with only essential drivers and services (msconfig) I found a process called "av.exe" once this was stopped the Fake AV stopped appearing. I then removed entries from registry (Deleting keys etc from the registry can kill your system).

Reset ie8 to defaults and deleted all temp files etc.

Ran spybot search and destroy, which found a few trojans and registry keys which had been adjusted, I just accepted the fix for all items (some probably had been changed by Mcafee).

Not to sure what Mcafee does, but there are a few obvious flaws!!

The AV.EXE had placed itself in "C:\Documents and Settings\user\Local Settings\Application Data\av.exe"

Screen Shots:-

Bleeping Computers have a good article on this problem

Key words on screen shots to bring on panic and a want to get the card out and pay for these software vendors to fix your none existant problem.
Attention danger
Detected 25 critical system objects
Alert system scans for spyware, adware,trojans.
XP Internet security
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xp internet security - unregistred version